Jim Anderson leads the global management team and sets the company's strategic direction. He also provides expert legal testimony on behalf of clients. He has been actively involved in automobile dealer network planning for 30 years.
Ever since Jim began his career at Wayne State University in the engineering department, he never took “it can’t be...
Ever since Jim began his career at Wayne State University in the engineering department, he never took “it can’t be...
Richard Widgren joined Urban Science in 2001, bringing extensive experience in financial management and strategic planning. In 2010, he was recognized by Crain’s Detroit Business as a top CFO in southeast Michigan.
Prior to joining Urban Science, he served as Vice President, Finance, and Controller, Kelly Services, Inc.; Corporate Controller, McLouth...
Prior to joining Urban Science, he served as Vice President, Finance, and Controller, Kelly Services, Inc.; Corporate Controller, McLouth...
Joining Urban Science in early 2011, Greg Davidson is responsible for the Information Technology organization, where he leads Urban Science in developing award-winning software.
Greg has more than 27 years of experience within IT management, application development, and systems operations. He has worked for a number of diverse organizations from...
Greg has more than 27 years of experience within IT management, application development, and systems operations. He has worked for a number of diverse organizations from...
Rod Wright joined Urban Science in 2012 and is responsible for overseeing all of Urban Science’s regional offices strategically placed around the world. In this capacity, he manages the strategy for all offices to achieve targeted revenue growth, profitability and client satisfaction.
Prior to joining Urban Science, Rod was president of his own...
Prior to joining Urban Science, Rod was president of his own...
Mike Arkison is responsible for bringing Urban Science’s performance strategies and solutions to all global growth markets, for both existing Urban Science clients looking to expand into new regions and for native manufacturers looking to expand their presence globally.
Mike has held a variety of positions since joining Urban Science in 1986. He has...
Mike has held a variety of positions since joining Urban Science in 1986. He has...
John Frith is responsible for setting the vision and growing the product base for Urban Science’s Retail Channel Solutions organization. A testifying expert with a significant depth of knowledge in Network Analysis, John has more than 30 years of experience in optimizing dealer networks and improving dealer performance making him uniquely suited to...
Francisco (Paco) Soler is responsible for Urban Science's operations in Europe. He oversees seven offices across Europe, setting the direction for each to achieve targeted revenue growth, profitability, and client satisfaction. Since his promotion to this position in 2007, Paco has led Europe to achieve the greatest improvements in all three target areas...
Randall Tallerico leads a global account team responsible for establishing and growing a highly successful global enterprise with a foundational group of large, high performing and extremely loyal clients. He is responsible for the development and implementation of Urban Science's client relationship management strategy in support of customer satisfaction...
Sharif Farhat is responsible for leading and growing the Expert Analytic Services organization, while also training retail network location experts. He also refines and improves Urban Science's methodologies and develops new processes as the company expands retail network planning to additional clients and locations.
Sharif joined Urban Science in 1986...
Sharif joined Urban Science in 1986...
Tom Longo manages four Urban Science offices – Long Beach, Nashville, Mexico City and Shanghai – and sets the direction for each to achieve targeted revenue growth, productivity, client satisfaction and long-term client relationships. Tom also provides expert dealer network analysis during the normal course of business planning, as well as in...
Christine Boumansour is responsible for leveraging her 21 years of experience with General Motors’ dealer network, sales and service groups to ensure that best practices are promoted and adopted globally to increase efficiency, productivity and customer satisfaction.
In addition to her global role, she serves as managing director of ChannelVantage, a...
In addition to her global role, she serves as managing director of ChannelVantage, a...
Mike Oatman is responsible for the centralized management of Urban Science’s software solution, Business Management Intelligence (BMI), to ensure global consistency and quality. BMI is a web-based solution that provides dealers with immediate access to intelligence that measures financial performance and identifies opportunities for dealership operating...
Piermichele Robazza is responsible for the successful delivery of dealer network and dealer operations analysis solutions to General Motors. An expert in the area of network planning and dealer operations management, he manages a team in charge of conducting all dealer network planning studies and has developed and implemented new dealer operational...
Rick Twydell manages a broad range of services to General Motors (GM), ensuring effective coordination of resources across projects, teams and departments. He is responsible for account management, business development, staff planning, and the development of service offerings.
With more than 19 years of experience with ChannelVantage and Urban Science,...
With more than 19 years of experience with ChannelVantage and Urban Science,...
Bret Chennault is an account manager for ChannelVantage and has responsibility for all aspects of client relationships including business development and client satisfaction. Bret primarily manages a team of professionals coordinating dealer contractual changes and proposals, and is also a contact point for employees for training and HR activities. ...
Jeremy Flores leads the strategy for developing and managing the technology solutions required to deliver best-in-class solutions to General Motors globally. As the technology manager for ChannelVantage, Jeremy leverages common requirements of our solutions across GMIT and global departments to ensure global consistency, high usage and customer...
James Raepsaet leads the Dealer Business Intelligence (DBI) program for General Motors on a global basis. He is responsible for leveraging best practices and growing the products and services associated with business management activities with the overall goal of increasing dealer profitability globally. James ensures the successful implementation and...
Rick Jones is responsible for developing new business and expanding operations in the Eastern Region of the United States. His automotive manufacturer clients include Audi, BMW, Chrysler, Ford, Jaguar, Land Rover, Mercedes-Benz, Porsche, Subaru, Volkswagen and Volvo. He provides strategic counsel and oversees the solutions and services that help clients...
Simon Bradley drives day-to-day operations of accounts that include Toyota, Lexus, Scion, Honda, Acura, Mazda, Mitsubishi, Kia, Hyundai, and Suzuki. He is also responsible for spearheading strategic initiatives and achieving corporate objectives of profitability, product diversity, and client satisfaction.
Simon brings clients more than two decades of...
Simon brings clients more than two decades of...
Kevin Smith was appointed managing director or Nashville in 2010. His responsibilities focus on growing the Urban Science relationship with Nissan North America, improving office productivity, and increasing customer satisfaction that will ensure the stability of our long-term relationships. Prior to his current position, he was regional account director...
Ben Holmes was appointed managing director of the Washington D.C. office in July 2011. He is responsible for all sales, marketing, client services, personnel, finance, and customer satisfaction in the Washington D.C. region. In addition, he selects, trains, and manages a team of best-in-class account executives and practice managers and the development of...
Jesus Tapia is the managing director in Mexico City and is responsible for all sales, marketing, client services, personnel, finance, and customer satisfaction pursuits in Mexico. He manages relationships with the 36 automotive brands in Mexico, and provides strategic counsel and oversees the solutions and services that help clients build the appropriate...
Paul Dillamore was appointed managing director of Urban Science’s Chertsey office in early 2011. He manages operations in the United Kingdom, which includes recruitment, training and management of account executives and practice managers. Paul is responsible for spearheading strategic initiatives and achieving corporate objectives of profitability,...
Pedro de la Vega is responsible for developing Urban Science solutions that ensure General Motors’ best practices will be shared throughout Europe. With more than 15 years of experience in the automotive industry, Pedro leads and manages a team of best in class consultants to deliver insights that will drive General Motors’ business.
Prior to this...
Prior to this...
Eric Haase oversees Urban Science’s German operations, which includes offices in Frankfurt and Munich. He is responsible for all operations and the local account management of Germany, Austria, Switzerland, and Central and Eastern Europe. This also includes recruitment, training and management of account executives and practice managers, and the...
Marçal Farreras joined Urban Science in early 2011 and is based in the Madrid office. He is responsible for selecting, training, and managing a team of best-in-class account executives and practice managers and the development of product and services for the market.
He has more than 20 years of experience in the automotive industry in senior positions,...
He has more than 20 years of experience in the automotive industry in senior positions,...
Pablo Tellería became the managing director of Rome in October 2011. He drives the day-to-day operations of the Rome office and focuses on growing client relationships, maintaining customer satisfaction and improving office productivity. He is also responsible for spearheading strategic initiatives and achieving objectives of profitability, product and...
Based in Rome, Marco Caponera focuses his efforts on delivering best-in-class solutions for the FIAT – Chrysler Group in Europe to ensure that best practices are leveraged globally to find greater productivity and maximum results. In his role, Marco is responsible for the development of products and services as well as for maintaining client...
Gilles Darmon is the regional account manager for India and is responsible for leading the business development of Urban Science in this market. He will be the direct contact and build relationships of global clients in the India region and will ensure the best-in-class implementation of Urban Science solutions.
Prior to this role, Gilles established...
Prior to this role, Gilles established...
Sergey Korneev Joined Urban Science in 2010, to help launch the Moscow office. He is responsible for managing client relationships and the development of products and services in the Russian market.
Prior to Urban Science, Sergey served as strategic dealer development manager for Audi Russia. While at Audi, he was responsible for the brand development...
Prior to Urban Science, Sergey served as strategic dealer development manager for Audi Russia. While at Audi, he was responsible for the brand development...
Hamilton Gayden leads Urban Science’s Shanghai office. In this capacity, Hamilton provides leadership for a team of account executives and practice managers. He directs the assessment of competitive conditions, analyzes client needs, and helps automakers in China plan their dealer networks to accommodate future growth areas and equip them with tools to...
Fréderique De Letter
Regional Account Director, General Motors International Operations
Shanghai
Fréderique (Fred) De Letter is responsible for leading and growing client relationships throughout General Motors International Operations, which is comprised of 90 markets including Asia Pacific, Latin America, Africa, the Middle East and Russia. Fred ensures that Urban Science products and solutions are leveraged throughout these markets to help...
James Hart is responsible for overseeing operations in Japan and managing the implementation of client solutions.
Prior to his current position, he worked for Urban Science in Spain and the United Kingdom. His global experience provides significant value to Urban Science clients as the company continues its global growth. Hart is fluent in English,...
Prior to his current position, he worked for Urban Science in Spain and the United Kingdom. His global experience provides significant value to Urban Science clients as the company continues its global growth. Hart is fluent in English,...
David Cain leads Urban Science in the Pacific region, out of the office in Melbourne, Australia. In this role he is responsible for managing all aspects of the organisation’s operations in Australia and New Zealand.
David joined Urban Science in 1999 and has held various positions including European business development director and regional account...
David joined Urban Science in 1999 and has held various positions including European business development director and regional account...
Jody Stidham leads the growth and development of the company’s Customer Marketing Solutions practice, which is focused on helping clients optimize their marketing efforts at the individual customer level to increase sales and profitability. Jody uses her expertise in CRM and marketing communications to help clients reach their sales goals in the most...
Mitch Phillips is responsible for managing all facets of the Dealer Network Development practice at Urban Science. He consults and trains clients and account teams on how to develop, implement, measure, and improve the effectiveness of their dealer networks. He manages the company’s internal training on the subject and is an active speaker at...
Greg Schocke is responsible for all global business management-related activities, including Urban Science’s Business Management Intelligence (BMI) solution and consulting services. Urban Science’s BMI software provides clients critical, timely information that allows them to measure financial performance and identify opportunities for improvement....
Brian Turnbull is responsible for applying Urban Science’s analytical processes and software to help dealers improve their performance in dealer sales effectiveness, profitability and customer loyalty. He manages a team of consultants to service dealers across the globe.
Brian has 27 years of industry experience spanning OEM, marketing consultancies,...
Brian has 27 years of industry experience spanning OEM, marketing consultancies,...
Mark Colosimo works across all Urban Science practice areas to analyze multiple datasets to identify key metrics that help clients create a comprehensive method of improving performance at both a manufacturer and dealer level. Additionally, Mark manages the content and development of our Dealer Business Intelligence tool which integrates various forms of...
Lisa Pidun is responsible for centralizing, operating and advancing the Project Management Office (PMO) for Urban Science in order to achieve corporate objectives for quality, on-time and on-budget delivery, and customer satisfaction. She provides the strategy, overall leadership and guidance to the organization globally in regards to project management...
Tony Lord is based in Urban Science’s Chertsey, United Kingdom office, where he leads initiatives for Business Management Intelligence and provides business management expertise for the European market.
Tony brings more than 30 years of extensive automotive experience with a heavy emphasis on business management and dealer turnaround consulting. His...
Tony brings more than 30 years of extensive automotive experience with a heavy emphasis on business management and dealer turnaround consulting. His...
Andreas Kutzer is based in Urban Science’s Munich office, responsible for helping define European requirements for the development of global solutions, sales support for site products, monitoring the competitive environment, and developing and delivering internal product training.
Andreas joined the Urban Science with the acquisition of Webfair AG in...
Andreas joined the Urban Science with the acquisition of Webfair AG in...
David Vernon is responsible for defining requirements for the development of Customer Marketing Solutions throughout Europe, as well as sales support for products, monitoring the competitive environment, and developing and delivering internal product training.
David has over 30 years of experience in the automotive industry with a keen focus on Customer...
David has over 30 years of experience in the automotive industry with a keen focus on Customer...
